Zoom Communications (ZM) and ServiceNow (NOW) announced plans to integrate Zoom CX with ServiceNow CRM and IT Service Management. The integration, announced as part of Knowledge 2025, ServiceNow’s annual customer and partner event, will deliver a turnkey, AI-first solution for customer service and IT support in the contact center. Unified Engagement from Zoom CX and ServiceNow will be available later this year through the ServiceNow Store.

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Zoom Video Communications call volume above normal and directionally bullish Zoom Communications price target lowered to $90 from $95 at Rosenblatt Zoom Communications price target lowered to $65 from $70 at BNP Paribas Exane Zoom Communications CEO sells $2.97M in common stock Zoom experiences outage, over 50,000 users reporting issues, Bloomberg says

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