Key Points

Specialized cloud platform provider Nice reported fine earnings, but the market wasn't impressed. However, its core cloud unit grew sales by 12%, and AI-related sales ballooned 39%. After buying back $250 million worth of shares in Q1, Nice announced a new $500 million buyback plan -- a hefty 5% of Nice's market cap. 10 stocks we like better than Nice ›

Shares of specialized cloud platforms provider Nice(NASDAQ: NICE) were down 8% at noon ET Thursday, according to data provided by S&P Global Market Intelligence.Image source: Getty Images.

Nice reported first-quarter earnings that saw sales and operating cash flow rise by 6% and 12%, beating analysts' expectations on the top and bottom lines.

The company also offered up guidance that matched analysts' expectations, but the market's reaction seems to say they were hoping management was sandbagging its outlook.

Nice's perfectly fine results dismay the market

Nice is home to three cloud platforms powered by artificial intelligence (AI) and specializing in customer experience (particularly contact center services), financial crime and compliance, and public safety and justice.

Multiple industry experts recognize Nice as a leader within each specialty, and the company counts 85 of the Fortune 100 as customers.

While revenue rose "only" 6%, Nice's cloud sales (which equal three-quarters of its total revenue) grew by 12% during Q1. Said another way, Nice's smaller and less critical products and services sales continued shrinking, but its core cloud business remained strong.

However, this was the first time in three years that the company's cloud sales didn't grow quarter over quarter, which might explain the market's harsh reaction.

Most importantly, though, Nice saw revenue related to AI and self-service rise 39% in Q1. In my opinion, this is the most important takeaway from the earnings call, as it shows Nice's ability to incorporate AI into its already market-leading cloud platforms.

Trading at just 18 times free cash flow -- even after accounting for stock-based compensation -- Nice has a new $500 million stock buyback plan that could help increase shareholder value.

This balance between capital allocation and Nice's leadership position in burgeoning niches makes the company an intriguing and potentially discounted growth stock.

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Josh Kohn-Lindquist has no position in any of the stocks mentioned. The Motley Fool has positions in and recommends Nice. The Motley Fool has a disclosure policy.

Why Nice Stock Sank Today was originally published by The Motley Fool

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