Zip Co Limited (ASX:ZIP) has appointed Sarah Adam-Gedge as an independent non-executive director, effective immediately. The appointment adds experience across technology leadership, digital transformation, audit and risk governance to Zip’s board.

Ms Adam-Gedge will also join Zip’s Audit and Risk Committee. Zip said the appointment supports the company’s focus on technology-enabled financial services, governance and sustainable growth.

The appointment comes as Zip continues expanding its digital lending platform following a significant improvement in financial performance during FY2026. The company has focused on profitability, operating efficiency, Credit management and growth in its United States business.

Sarah Adam-Gedge joins Zip’s board

Sarah Adam-Gedge brings experience from technology, consulting and listed company governance roles.

She previously served as Managing Director of Wipro Australia and New Zealand and held chief executive positions at Publicis Sapient Australia and Avanade Australia. Earlier in her career, she spent more than a decade in senior roles with IBM Global Business Services across Asia Pacific and other international markets.

Ms Adam-Gedge currently serves as a director of ASX-listed companies including Codan Limited, Aussie Broadband Limited and GrainCorp Limited. She has also held audit and risk committee Leadership roles, including chair positions at Codan and Aussie Broadband.

Zip said her technology, commercial and governance experience would complement the company’s existing board capabilities.

Board focus on technology and risk governance

Zip operates a digital financial services platform providing point-of-sale credit and payment services across its core markets.

As the company expands transaction volumes and customer activity, areas such as technology infrastructure, cybersecurity, compliance and credit risk management remain important parts of its operating model.

Ms Adam-Gedge’s appointment adds experience in managing technology-enabled businesses and overseeing risk frameworks at listed companies.

Zip has continued investing in technology capabilities, including the use of artificial intelligence across areas such as customer experience, underwriting, compliance and internal processes.

FY2026 results show stronger operating performance

The board appointment follows a strong FY2026 financial result for Zip.

For the year ended 30 June 2026, Zip reported:

  • Cash Earnings before tax, Depreciation and Amortisation (cash EBTDA) of $268.9 million, up 57.9% compared with FY2025.
  • Statutory net profit after tax of $116.4 million, up 45.7%.
  • Total transaction Volume (TTV) of $16.7 billion, up 27.2%.
  • Revenue of $1.34 billion, up 24.7%.
  • Operating margin of 20.0%, compared with 15.8% in FY2025.

Zip said performance was supported by growth in both the United States and Australia and New Zealand markets.

United States remains the largest growth market

The United States has become a key contributor to Zip’s business growth.

During FY2026, US transaction volume increased 42.5% in US dollar terms to US$8.6 billion, while US Revenue increased 44.3% to US$613.1 million.

Zip reported that US cash earnings increased to US$154.7 million, supported by higher transaction volumes, customer growth and operating leverage.

The company reported 4.65 million active US customers at 30 June 2026, with US merchants increasing to 30,800.

Zip has guided to US transaction volume growth of more than 30% in FY2027, subject to market conditions.

ANZ business returns to growth

Zip’s Australia and New Zealand operations also improved during FY2026.

The ANZ business reported cash earnings of $69.5 million, representing significant growth compared with the previous year.

Zip reported that Australian receivables increased, while revenue growth returned in the region.

The company continued expanding its Zip Plus product and adding merchants across targeted categories.

Zip also announced the wind-down of its New Zealand operations in July 2026 as part of efforts to simplify operations and focus Investment on priority markets.

Risk management remains a key focus

For a digital lending business, maintaining credit quality while expanding customer and transaction volumes remains a key operational priority.

Zip reported group net Bad Debts of 1.77% of TTV for FY2026, compared with 1.52% in FY2025. The company said credit performance remained within its targeted range.

The company has continued investing in Underwriting capabilities, funding platforms and technology systems to support future growth.

The addition of further audit and risk experience at board level comes as Zip continues scaling its operations across different regulatory environments.

FY2027 outlook

Zip has outlined several FY2027 objectives, including continued growth in transaction volumes, Operating Margin expansion and higher cash earnings.

The company expects, subject to market conditions:

  • US TTV growth of more than 30% in US dollar terms.
  • Group revenue margin of approximately 8%.
  • Group operating margin between 20% and 22%.
  • Group cash EBTDA of approximately $340 million, representing growth of around 26%.

Zip will continue focusing on customer growth, product innovation, technology investment and risk management.

What to watch next

Key areas to monitor include Zip’s quarterly financial performance, US transaction growth, credit quality and progress against FY2027 guidance.

Investors may also follow updates on technology initiatives, funding arrangements and further governance developments following Sarah Adam-Gedge’s appointment.

The impact of the new board expertise will become clearer through future governance activities and the company’s continued execution of its growth strategy.

Key Takeaways

Zip has appointed Sarah Adam-Gedge as an independent non-executive director, adding technology and audit-risk experience to its board.

The appointment follows a strong FY2026 result, with cash EBTDA of $268.9 million, statutory net profit after tax of $116.4 million and TTV of $16.7 billion.

The United States remains Zip’s largest growth market, while the company continues improving its ANZ operations.

Future performance will depend on maintaining credit quality, scaling technology platforms and delivering FY2027 targets.