RMA Global (ASX:RMY): New Chair and CEO Lead Transformation

Aditi Sarkar

29 September 2026 09:58 PM AEST

RMA Global (ASX:RMY): New Chair and CEO Lead Transformation

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RMA Global (ASX:RMY), the company behind the RateMyAgent real estate review platform, has announced a new Chair, a new Chief Executive Officer and a plan to accelerate its transformation.

The changes are effective immediately. Investors in the communication services and property technology space may be watching because the board has tied the reset to a stronger Earnings outcome in FY27 and a continued focus on the United States.

What did RMA Global announce?

RMA Global has appointed Benjamin Balk as Chief Executive Officer and Ashley Farrugia as Chair, effective 29 September 2026.

The appointments follow the resignation of CEO Jim Crisera. Former Chair David Williams has moved to a non-executive director role.

Mr Balk brings about 20 years of operational experience in data commercialisation, digital transformation and software development. According to the reporting, he has worked with RMA Global on Business strategy for the past year before taking the top role.

The board also outlined an accelerated transformation. It plans to "simplify operations, increase execution speed, strengthen product and engineering capabilities, and accelerate the adoption of artificial intelligence".

The company's strategic markets remain Australia, New Zealand and the United States. The board said it aims to complete FY27 "with a materially stronger EBITDA performance" while keeping its focus on expanding the US business.

Why could this announcement matter?

A simultaneous change of Chair and CEO is a significant governance event for any listed company. It can signal a change in priorities, and the market often looks for detail on how a new team intends to execute.

RMA Global operates RateMyAgent, an online platform for reviews and ratings of real estate agents in Australia, the United States and New Zealand. It also owns Property Tycoon, a real estate auction tipping app, and has activities in sales, leasing and Mortgage broking verticals.

The transformation themes named by the board, namely simpler operations, faster execution, stronger product and engineering, and greater use of artificial intelligence, are broad.

The reference to "materially stronger EBITDA" is a stated ambition rather than guidance with a figure attached. Investors may wish to read the full announcement for any further detail.

What should investors watch next?

Investors may be watching for:

- Further detail from the new Leadership on the transformation plan, including priorities and timing.

- Progress in the US market, which the board has identified as a continuing focus.

- Reporting on operating costs and earnings in the coming periods, against the stated FY27 EBITDA objective.

- Any further board or management changes as the new Chair and CEO settle in.

- How AI adoption is applied to the RateMyAgent product set.

Mr Williams' continued presence on the board, as a non-executive director, may also be of interest in terms of continuity, as may how the new Chair and CEO divide responsibilities.

FAQs

Q: Who is RMA Global’s new CEO?

A: Benjamin Balk was appointed Chief Executive Officer effective 29 September 2026.

Q: Who is the new Chair?

A: Ashley Farrugia was appointed Chair, while former Chair David Williams moved to a non-executive director role.

Q: What does the transformation plan focus on?

A: The plan focuses on simplifying operations, increasing execution speed, strengthening product and engineering capabilities and accelerating AI adoption.

Q: Which markets remain strategic?

A: RMA Global identified Australia, New Zealand and the United States as its strategic markets, with continued focus on US expansion.

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