Highlights

  • Former TechnologyOne chief operating officer Stuart MacDonald becomes Hansen's chief executive on 19 November 2026.
  • Andrew Hansen moves to Executive Chair on the same date, as long-serving Chair David Trude retires.
  • Support and maintenance Revenue rose 13.4% to A$230.3 million in FY26, while Operating Revenue slipped 1.5%.
  • Management expects broadly stable FY27 revenue and an underlying EBITDA Margin above 26% during heavier investment.

Hansen Technologies Limited (ASX:HSN) is weeks away from a Leadership change at the top for the first time in decades. On 19 November 2026, Stuart MacDonald will take over as chief executive of the billing and customer-management software provider, while long-time leader Andrew Hansen steps into the role of Executive Chair.

The handover lands in a year that management has already described as one of Investment and transition, as the Business shifts away from upfront licence fees towards recurring, consumption-based revenue.

A Planned Succession at the Top

Announced on 19 August 2026, the succession brings in an executive who spent nine years as Chief Operating Officer of TechnologyOne, where his remit spanned sales, consulting, research and development, and international operations. He helped move TechnologyOne customers from licence sales to software-as-a-service and was a key architect of its AI strategy.

Andrew Hansen joined the company in 1990 and oversaw its listing in 2000. As Executive Chair, he will focus on strategy and acquisitions while handing day-to-day leadership to MacDonald. Chair David Trude, a director since May 2011, retires from the board on the same date. The board said the Executive Chair structure provides a suitable transition framework given Hansen's global customer relationships and Acquisition strategy.

Recurring Revenue Carries FY26

In the year to 30 June 2026, operating revenue fell 1.5% to A$386.5 million, reflecting lower licence fees and currency headwinds. Recurring support and maintenance revenue climbed 13.4% to A$230.3 million, and underlying EBITDA reached A$119.6 million, a 31.0% margin. Operating Cash Flow rose 52.0% to A$110.4 million, allowing the company to repay A$63.5 million of borrowings and finish with Leverage of 0.1 times.

Communications and Media revenue grew 7.5% to A$184.2 million, helped by about A$11 million from Digitalk, acquired in December 2025. Energy and Utilities revenue fell 8.5% to A$202.3 million as Germany underperformed on a slower smart meter rollout and some customer churn. Shareholders received a final Dividend of 5.0 cents per share, partially franked, paid on 18 September 2026.

FY27 Guidance and the Road to FY28

For FY27, management expects revenue to be broadly stable on FY26, with support and maintenance revenue growing about 6–8%. The underlying EBITDA margin is expected to exceed 26%, reflecting lower licence contribution and continued investment in AI and products. The company also expects to move to a net cash position during the December 2026 quarter. Revenue growth is targeted to resume in FY28, with the margin returning to the 30%-plus target.

Hansen has formed an AI Enablement Team, built an enterprise knowledge platform called NOVA RAG and released an AI-powered Catalog Agent. Future acquisitions are expected to be selective, focused on recurring-revenue software businesses with defensible intellectual property.

AGM Set for Late November

Shareholders will vote at a virtual Annual General Meeting on 26 November 2026 on the re-election of Andrew Hansen, David Howell and Don Rankin, the remuneration report and performance rights for the Executive Chair. Shares were priced at A$3.55 on 2 November 2026, up 0.28% on the day, giving a Market Capitalisation of A$727.9 million.