Highlights

• Braze, the customer-engagement software provider, last reported results on 8 September 2026 for its fiscal second quarter, which ended 31 July.

• Revenue was US$227.2 million, up 26.2% from US$180.1 million. Subscription revenue was US$207.7 million, while professional services and other revenue rose to US$19.6 million from US$8.3 million.

• The GAAP operating loss narrowed to US$18.1 million from US$38.8 million, including US$35.7 million of share-based compensation.

• Braze had 2,789 customers, up from 2,422, and 361 customers with annual recurring revenue of at least US$500,000, up from 282.

Braze (NASDAQ:BRZE), the customer-engagement software provider, last reported results on 8 September 2026 for its fiscal second quarter, which ended 31 July. Since then the StockAnalysis news feed shows a run of product and partner announcements: a strategic collaboration agreement with Amazon Web Services around its Forge conference at the end of September, a Leader placement in the 2026 Gartner Magic Quadrant for Multichannel Marketing Hubs on about 24 September, and a reiterated Buy rating from DA Davidson at the start of October. These are the aggregator's summaries, not reviewed originals.

Second-Quarter Results

Revenue was US$227.2 million, up 26.2% from US$180.1 million. Subscription revenue was US$207.7 million, while professional services and other revenue rose to US$19.6 million from US$8.3 million. Remaining performance obligations were US$1,092.5 million, of which US$691.1 million is current. Subscription revenue grew about 20.9%, slower than total revenue growth of 26.2%, because professional services and other revenue more than doubled, a simple calculation from the reported figures.

The GAAP operating loss narrowed to US$18.1 million from US$38.8 million, including US$35.7 million of share-based compensation. Non-GAAP operating income was US$22.0 million, up from US$6.0 million. Non-GAAP free cash flow was US$21.7 million, against US$3.5 million a year earlier. The GAAP net loss was US$0.17 per share, and non-GAAP diluted earnings were US$0.19. Chief executive Bill Magnuson said the results underscored "the essential role Braze plays for brands globally".

Customers And Guidance

Braze had 2,789 customers, up from 2,422, and 361 customers with annual recurring revenue of at least US$500,000, up from 282. Dollar-based net retention was 110% for all customers, against 108% a year earlier, and 112% for the larger accounts.

Guidance is for third-quarter revenue of US$229.0 million to US$230.0 million and non-GAAP operating income of US$16.0 million to US$17.0 million. For fiscal 2027 it expects revenue of US$910.0 million to US$913.0 million, non-GAAP operating income of US$75.5 million to US$76.5 million and non-GAAP diluted earnings per share of US$0.64 to US$0.65. Braze gave no GAAP reconciliation, citing variability in share-based compensation. These are forecasts, not results.

The Share-Price Reaction

StockAnalysis says the shares fell about 18.6% to US$24.68 after the results, and that several analysts adjusted targets. A headline from a separate site said the stock fell 5% on the day despite a beat on every line; the sources do not reconcile the different figures, which may reflect different measurement windows. The sequential revenue guide, from US$227.2 million to about US$229.5 million at the midpoint, is a small step up, which is one possible reason for caution, though the sources attribute no cause.

What To Watch

The date of fiscal third-quarter results was not found in the sources reviewed. Readers may follow whether subscription growth stays near the 20%-plus rate implied by the second quarter, whether professional-services revenue, which more than doubled, dilutes margins, progress on net retention, the pace of larger-customer additions, and whether non-GAAP profitability reaches the guided range. GAAP losses remain, so share-based compensation will stay a consideration when judging reported profit.