New Samsara Program: Upgrade for Smarter Operations

With Samsara’s AI-powered platform, organizations can use advanced technology to operate safer and smarter in any climate while gaining a true partnership built to last

SAN FRANCISCO, May 06, 2025--(BUSINESS WIRE)--In response to today’s high demand for resilience in the world of physical operations, Samsara Inc. ("Samsara") (NYSE: IOT), the pioneer of the Connected Operations® Platform, announced its new Upgrade for Smarter Operations program in the United States and Canada markets. The program is designed to make it easy for organizations that rely on systems with inadequate capabilities and customer support to upgrade to Samsara’s advanced and comprehensive AI-powered platform. Eligible companies to upgrade include organizations like Geotab, ISAAC, Lytx, Motive, Netradyne, Solera (previously Omnitracs), Titan GPS, Verizon Connect, among others. Further details are here.

"We upgraded from Motive because we were looking for a trusted, reliable partner committed to continuous innovation in fleet operations. Especially during these uncertain times—marked by supply chain disruptions and shifting tariffs—we needed a provider who not only keeps up with the challenges, but helps us stay ahead of them. What truly sets Samsara apart is their exceptional support team: fast, knowledgeable, and always ready to help," said Stefan Tanaskovic, ELD Team Lead at Pure Freight Lines Ltd.

The Unrivaled Advantages of the Samsara Platform

As the most widely-used and fastest-growing connected operations platform, Samsara is committed to continuous innovation and customer success. In fact, the company holds hundreds of patents and has proven to deliver 8x ROI. This commitment translates into many tangible benefits as organizations that use Samsara’s platform can experience:

Unrivaled AI Insights and Safety: Samsara’s AI is trained on more than 14 trillion data points, more than any other in its industry. Customers leverage its industry-leading AI to gain actionable insights that improve safety, efficiency, and decision-making across operations. North America’s #1 Connected Operations Network with Unwavering Reliability: Benefit from a guaranteed 99.99% platform uptime and extensive connectivity with more than 20 roaming partners. With consistent hardware availability that ships within 48 hours of completed orders, organizations can receive what they need quickly, and with an industry-leading lifetime hardware warranty, Samsara stands behind its products. Expert Partnership, Dependable Supply Chain, and Support: Rely on a dedicated North American-based support team that provides fast and knowledgeable 24/7 assistance. From day one, customers work with Samsara’s customer success managers and implementation consultants, who stay with them through every stage of their journey. Technology Drivers Love: Improve driver satisfaction and retention with leading safety technology and the industry’s number-one rated driver app, designed to be easy to use and to make administrative work simple for drivers. Future-Proof Stability: Samsara is a long-term, financially strong partner, growing more than 30% year-over-year, and is continuously innovating for its customers, as evidenced by its more than $1B invested in research and development to date.

Story Continues

Thousands of organizations have switched to Samsara because of these advantages and more. Below are a few of their stories with perspective on Samsara’s differentiated solutions and support:

"We accomplished more in three months than we did in three years with our previous provider," said Lloyd Keefer, Manager of Strategic Vendor Management at ArcBest®. "Samsara’s back office service is unmatched. Anybody can sell you a product, but Samsara follows through to make sure your needs are met and you have constant support. Whenever I have questions, I talk to a real person who is incredibly knowledgeable about Samsara products," said Billy Porter, Director of Risk Management at Cable East. "We evaluated other vendors but right off the bat, it was clear the safety improvements we could make with Samsara. Samsara’s platform interface is also a cut above the rest, it’s extremely user-friendly – even those with zero training sessions could navigate it easily," said Tom Karnowski, Vice President of Environment, Health, and Safety at USIC. "We needed a partner that would help us reduce our technical debt through custom integrations, offer world-class customer service and support, and grow with us. Samsara has delivered at every turn," said Chris Phillips, Information Technology Manager at Gaubert Oil Company. "By improving our operations—with fuel savings, asset utilization, and reduced incident costs—switching to Samsara has absolutely paid for itself. I want to partner with an innovative, reliable company who will help us upgrade our solutions as new technology comes out—and that’s Samsara," said Goce Tusevski, General Manager and Part Owner at Globe Logistics.

"The world of physical operations is the engine of our economy, driving over 40% of global GDP and impacting everyone’s daily life," said Robert Stobaugh, Chief Operating Officer, GTM, at Samsara. "The legacy solutions some are relying on simply aren’t built for today’s economic uncertainties and operational complexities, eroding the confidence leaders need. That’s why we’re making it even easier for them to upgrade to the clear advantages Samsara’s platform delivers."

To inquire about Samsara’s Upgrade for Smarter Operations program, visit here.

About Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations® Platform, which enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and the public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Samsara is a registered trademark of Samsara Inc. All other brand names, product names or trademarks belong to their respective holders.

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Contacts

Stephanie Burke
Samsara
[email protected]

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