Highlights
- Integrated Research introduced Clarion on 15 October 2026.
- Clarion is the company’s first standalone SaaS offering and uses its Iris platform.
- The software helps employees and IT teams check meeting and call readiness.
- Integrated Research has scheduled its Annual General Meeting for 25 November 2026.
Integrated Research (ASX:IRI) launched Clarion in October 2026 as a real-time communications observability tool built on the Iris platform.
Clarion Addresses Everyday Communication Failures
Integrated Research (ASX:IRI) launched Clarion on 15 October 2026, introducing a standalone software-as-a-service product for communication observability. Clarion is intended to show both employees and IT teams factors affecting call and meeting readiness. The offering was developed on the company's AI-powered Iris platform. It targets businesses with remote, hybrid and contact-centre employees, where local device and network conditions can interfere with communication.
The Iris Platform Supports the Tool
Clarion is positioned as a lighter-weight way to identify communication problems before or during calls. Instead of relying only on central infrastructure indicators, the service aims to provide users and support teams with shared visibility into conditions affecting an individual meeting. Integrated Research already operates in observability software, and Clarion is an extension into a separate SaaS product. Launching the software establishes product availability; it does not by itself disclose subscription Revenue or customer numbers.
Clarion's product design addresses the split between the experience of an employee and the information held by a central support team. A call-quality incident might be visible to the user but not immediately understood by IT staff. The company describes Clarion as bringing these perspectives together through live monitoring and shared diagnostics. It has specifically identified contact centres and hybrid workforces among the intended users. These are the product's target applications; the launch announcement does not contain a verified total of signed customers or contracted value.
FY26 Reporting Sets the Backdrop
Integrated Research held its FY26 full-year results webcast on 27 August 2026. That event forms the latest annual results context for the October product launch. The Business is known for monitoring communication and technology performance. Clarion's role is more directly connected to the experience of people joining calls and meetings. The company has not quantified Clarion’s financial contribution, and its commercial progress will become clearer in later results.
Shareholder Calendar and Outlook
The company scheduled its annual general meeting for 25 November 2026 at the Museum of Sydney with an online participation option. Shareholders were offered facilities for voting and lodging questions ahead of the meeting. On the product side, Clarion creates an opportunity to demonstrate the use of Iris in a standalone service. Further product updates and company results will indicate the rollout and customer response to the new offering.
Integrated Research shares traded at AUD 0.270 on 10 November 2026, unchanged on the day. The company had a Market Capitalisation of AUD 49.24 mn.






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