Highlights

  • New agreement with Hallmark Luxury Care Homes covering all 23 homes.
  • Adds about 1,800 committed resident licences in the UK.
  • Implementation from late January 2027, with full rollout by 30 June 2027.
  • PainChek had 90,198 implemented licences globally at 30 June 2026.

PainChek Limited (ASX:PCK) has signed an agreement with Hallmark Luxury Care Homes, a new UK customer, covering all 23 of its homes in England and Wales. The contract adds about 1,800 committed resident licences, all of which are new business for PainChek's UK operations.

Contract Details

Implementation is expected to begin in late January 2027, with full rollout targeted by 30 June 2027, supported by staff training. Six of the homes are in Wales.

Any future Hallmark homes or acquisitions fall outside the current contract and would require a separate agreement.

About Hallmark

Hallmark is a family-run provider of residential, nursing and dementia care. It opened its first home in 1997, has more than 2,500 team members and holds a 9.8 out of 10 rating across its homes on carehome.co.uk.

Julie Rayner, Hallmark's Care Quality, Governance and Compliance Director, said understanding when a resident is experiencing pain is fundamental to delivering the care they need.

PainChek's Existing Base

At 30 June 2026, PainChek had 90,198 implemented licences globally and implemented annual recurring revenue of A$4.46 million. In the UK, it had 33,470 implemented licences and A$1.85 million in implemented ARR. These figures do not include the Hallmark licences.

CEO Karen Holzberger said the company was delighted to welcome Hallmark and that the immediate priority is a smooth rollout across all 23 homes.

Key Takeaways

  • The Hallmark deal adds about 1,800 new UK licences.
  • Rollout is planned between January and June 2027.
  • The contract builds on PainChek's established UK base.
  • Future Hallmark homes would require a separate agreement.