Vitasora Health Limited (ASX:VHL) has disclosed that patients enrolled in its Chronic Care Management program, delivered in partnership with a US Federally Qualified Health Center, recorded a poorly controlled diabetes rate of 6.7% after approximately 12 months of care, compared with a national benchmark of 28.1%, with blood pressure control reaching 82.9% against a national average of 67.4%.

Key Points

  • Poorly controlled diabetes among CCM patients fell from 13.1% at six months to 6.7% at approximately 12 months, against a national benchmark of 28.1%
  • Blood pressure control rose from 79.6% at six months to 82.9% at approximately 12 months, compared with a national average of 67.4%
  • Depression screening and follow-up improved from 70.3% to 79.5% across the two reporting periods
  • Care Coordinator utilisation exceeded 95%, with monthly billable care minutes growing approximately 50% to 262,104 minutes in October
  • Vitasora had 42 active Care Coordinators at late October 2026, with a target of approximately 115 by late Q1 2027, and indicative revenue capacity of approximately US$595 per fully productive Care Coordinator per day

CCM Clinical Outcomes Across Two Reporting Periods

According to the filing, CCM patients at the participating FQHC were ahead of the health center's other patients on all 11 reported quality measures at approximately six months, and continued to improve across all 11 measures at the approximately 12-month report. The filing notes that the first quality report was produced after patients had already been in the program for about six months, meaning it does not represent a pre-enrolment baseline. The data are described as observational and relate to one participating FQHC. The filing states that the national comparison uses historical benchmarks, not a matched control group, and does not confirm that exactly the same patients were measured in both periods.

THRIVE Coaching Methodology and Care Coordinator Model

Vitasora's THRIVE Coaching model draws on two behavioural science techniques: Motivational Interviewing and Patient Activation Assessment. The filing states that Motivational Interviewing helps Care Coordinators explore what matters to each patient and what may be holding them back, while Patient Activation Assessment gauges a patient's knowledge, confidence and capability to manage their own health. Care Coordinators work under the general supervision of treating providers and maintain regular contact with patients between appointments. The filing describes the approach as focusing on small, achievable choices including taking medication as prescribed, checking blood pressure regularly, and keeping follow-up appointments.

Operational Capacity and Growth Targets

The filing disclosed that improved clinical workflows, the vCare platform, and a strengthened US management team lifted Care Coordinator utilisation above 95% and grew monthly billable care minutes by approximately 50% to 262,104 minutes in October. Vitasora reported 42 active Care Coordinators at late October 2026 and stated a target of approximately 115 by late Q1 2027. The filing also referenced opportunities associated with the Treasure Coast Community Health agreement as part of the company's existing and prospective customer pipeline. The indicative revenue capacity was disclosed as approximately US$595 per fully productive Care Coordinator per day.